Legal

Privacy Policy

Effective Date: November 2, 2026

RipIQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the RipIQ mobile application (the "App"). Please read this policy carefully. By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

When you use RipIQ, you may provide us with:

1.2 Information Collected Automatically

When you use the App, we may automatically collect:

1.3 Video and Analysis Data

Important: The App extracts still frames from your video on your device. Those frames, not the full video file, are sent to our secure backend server and on to Anthropic's Claude API for AI-powered swing analysis, along with analysis context such as on-device body position measurements, Apple Watch swing measurements, bat details, and general labels describing recent swings. Frames may show the player and anything else visible in the video. Frames are not permanently stored on our servers and are not used to train AI models. Player names are not included. App versions before 3.1 included the player's first name in some coaching requests.

1.4 Apple Watch and Health Data

If you pair an Apple Watch with RipIQ, the App uses Apple's HealthKit framework to run a workout session that keeps your Watch's motion sensors (accelerometer and gyroscope) active while a swing-tracking session is armed, including when the Watch display is off or your wrist is lowered between swings. This is the only use of HealthKit in the App.

Important: RipIQ does not read any of your existing Health data, and the workout session itself is never saved to the Health app or anywhere else. Bat speed and other swing measurements captured by your Watch are sent to your iPhone and handled the same way as the analysis data described in Section 1.3; they are never linked to your Health records.

2. How We Use Your Information

We use the information we collect to:

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

3.1 Service Providers

We share video frames and the analysis context described in Section 1.3 with Anthropic, PBC (provider of the Claude AI API) solely to perform swing analysis and write coaching feedback. Anthropic's use of this data is governed by their Privacy Policy at anthropic.com/privacy. We use Railway (railway.app) to host our backend server infrastructure.

We use PostHog (posthog.com/privacy) to collect usage analytics. PostHog receives event data such as whether an analysis was completed or a paywall was shown. No video content, player names, or email addresses are included in analytics events.

3.2 Apple

Subscription purchases are processed by Apple through the App Store. Apple's privacy practices are governed by Apple's Privacy Policy at apple.com/privacy.

3.3 Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or to protect the rights and safety of RipIQ, our users, or others.

4. Data Storage and Security

Swing analysis results, player details, and profile photos are stored locally on your device using Apple's SwiftData framework and standard iOS file storage. We do not maintain a user account database. Our servers store only the device security key described in Section 1.2, and otherwise process each analysis request without keeping your video frames.

Your Swing Report Card is generated entirely on your device. No report card data is transmitted to our servers. When you choose to share a report card, you export it directly from your device using the system share sheet.

We implement industry-standard security measures to protect your information, including encrypted HTTPS connections for all data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Children's Privacy

RipIQ is designed to be used by baseball players of all ages, including children under 13, with a parent or guardian setting up the App and supervising its use. The App does not require an account or ask for an email address, and stores player details and swing history locally on the device. Video frames submitted for analysis, which may show a child, are processed as described in Section 1.3.

Parents and guardians are responsible for supervising their children's use of the App and any videos submitted for analysis. If you believe a child has submitted information without appropriate supervision, please contact us at the address below.

6. Your Rights and Choices

6.1 Access and Deletion

Because RipIQ stores all swing history, player profile, and photo data locally on your device, you can delete all app data at any time by deleting the App from your device. This permanently removes all locally stored swing records, analysis results, profile information, and profile photos.

You can remove your profile photo at any time within the App from the Profile tab without uninstalling the App.

6.2 Camera and Photo Library Access

You can revoke the App's access to your camera or photo library at any time through your device's Settings → Privacy & Security menu. Revoking camera access will prevent you from recording swing videos. Revoking photo library access will prevent you from uploading videos or setting a profile photo.

6.3 Apple Watch and Health Access

You can revoke the App's HealthKit permission at any time through Settings → Privacy & Security → Health, or from within the Health app. Revoking this permission means the App can no longer keep swing-tracking sensors active on your Watch when its display is off or your wrist is lowered; it does not affect any other part of the App.

6.4 Subscriptions

You can manage or cancel your RipIQ Pro subscription at any time through your Apple ID settings or the App Store. Cancellation takes effect at the end of the current billing period.

7. Third-Party Services

The App integrates with the following third-party services. Their privacy practices are governed by their own policies:

8. Data Retention

We do not retain video data on our servers after an analysis request is completed. Anthropic automatically deletes frames and analysis requests within 30 days, and may keep them for up to 2 years if its automated safety systems flag them. Device security keys are removed after 180 days without use. Analytics data is retained by PostHog for about 12 months. Swing analysis results stored on your device are retained until you delete them or uninstall the App. Server logs may be retained for up to 30 days for security and debugging purposes.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the Effective Date at the top of this policy and, for material changes, by posting a notice within the App. Your continued use of the App after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: